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Covid-19 Update

May 22, 2020

Property Re-openings,

Our team has been working hard preparing our properties for re-opening. We can't wait to welcome you back to the Orchid Key Inn beginning June 1st. . Our island has always been about One human Family. we are in this together! We invite you to read our Health and Safety guidelines in preparation of your stay with us. We look forward to seeing you soon.

May 4, 2020.

Dear Members & Friends

Our Government officials are extending the Florida Keys-wide closure to visitors until May 31st.  We will be closed to guests through the 31st.

As social distancing measures are relaxed, we will be evaluating how to reopen our hotel in the safest way possible for you, our team, and our communities.

We have been using this downtime to implement new operational procedures ranging from housekeeping to guest arrival and food service protocols. Information on these procedures will be posted as soon as the final guidelines are released.

We cannot wait to get back to welcoming and hosting you, when the time is right for travel again, we will be ready and waiting!


Flexible Changes & Cancellation


For existing reservations booked directly with us, should you need to cancel, or better yet, changed to a future date, please call us at (305) 296-9915.

If you booked your stay through an online travel agency or other third party , please call your provider and they will help you rebook or cancel your stay.

For new reservations we are offering flexible cancellations, so you can book with confidence. Please call (305) 296-9915 to speak with our Front Desk team.

Yours Truly,
Bill, John, Trudy & the Team
Orchid Key Inn


April 3, 2020.

Dear Members & Friends

We continue to monitor information of COVID-19 on an hourly basis, its impact locally, and globally.

Since our voluntary closure on March 20th, and the State executive order to stay at home, we continue to monitor the guidelines and executive orders provided, following all recommendations given by officials, CDC and WHO. We will remain closed to guests until April 30, 2020.

We hope that the current situation will be fast contained, and that we will see you and your loved ones very soon. Until then, be well, stay safe, know that we look forward to welcoming you at the Orchid Key Inn in the near future.

Yours Truly,
Bill, John, Trudy & the Team
Orchid Key Inn

Flexible Changes & Cancellation

For existing reservations booked directly with us, should you need to cancel, or better yet, changed to a future date, please call us at 305-296-9915.

If you booked your stay through an online travel agency or other third party, please call your provider and they will help you rebook or cancel your stay.

For new reservations we are offering flexible cancellations, so you can book with confidence.


 

March 13, 2020.

Dear Members and Friends,

In challenging times, we are faced with the need to make difficult decisions. From the heart, we care about our friends and family of which you and our team are a part of. Your safety and well-being is our number #1 goal. As a company we support the idea that we can achieve our best by working towards the common good.

At this time, even though there are no cases in the Florida Keys and the threat remains low.  We believe following all recommendations of the CDC, to help prevent the further spread of the Coronavirus, we have made the difficult choice to suspend operations at the Orchid Key Inn from March 19th until April 4th. This was not an easy decision to make, but we feel that it is the socially responsible choice and one that will support a more favorable long-term outcome for the communities that support us.

Our team members will be reaching out to guests with reservations during this time period to arrange for refunds or to reschedule your stay. If you have questions, please reach out directly to the property or travel agent where you have made a reservation.  

We will be monitoring this evolving situation constantly with the hope that we will be able to reopen our doors as soon as possible. In the meantime, we will be taking reservations for after April 5th and the upcoming summer season.

Please stay safe and be ready to come see us as soon as things in the world return to normal.

Very truly yours,
 
Bill, John, Trudy, & the Team
Orchid Key Inn
 

We are here for you.  Call us at (305) 296-9915